Refund Policy
Returns Policy
CLEARANCE/SALES ITEMS ARE NON RETURNABLE
Non Clearance/Sales items can only be returned within 14 days of receipt of the goods
RETURNS WILL ONLY BE ACCEPTED AT THE ADDRESS BELOW
Theirishdancer.co.uk cannot give a full refund for non-quality problems such as:
1,The product does not look like the ones in your picture
2, The product is not what I imagine it to be.
3, I am not satisfied with this product.
Non Clearance/Sales items can only be returned within 14 days of receipt of the goods
After 7 days (from the date products were received), if you request returning the purchased items because of the reasons above, you need to send back to us the products in original package (you have to pay the return shipping fees). When we receive the products sent back intact, besides the shipping fees, we will also deduct a certain amount of handling/restocking fee based on your order total amount and give you a partial refund - Handling/Restocking Fee is currently 15% of the value of the item returned.
Dance Shoes carry a 30 day from purchase Warranty and will only be entitled to a refund if the product is Faulty within this period. Return and full refund Within 7 days (from the date you receive your items), if you find the products with quality problems, it can be returned and refunded. You need to send back to us the products in original package (you have to pay the shipping fees). When we receive the products sent back intact, we will give you a full refund of the purchased item (shipping fee not included). (Note: Our quality-control will give a final judgement on whether the quality problems are caused by personal factors or external damage. The purchased products will not be repaired, replaced, and will not be returned for free if its quality problems are caused be human factors or avoidable damage.)
Non-Returnable Items There will be items on our website from time to time that are non-returnable due to hygiene reasons. These products will have the information on the listing
Exchanges If the wrong size or item is ordered we will exchange the product for you, however a shipping fee will have to be charged and will need to paid before exchanges will be sent out.
Returns Address The Irish Dancer, Unit WHS4, Corby Business Centre, Eismann Way, Corby Northants NN17 5ZB